Helping clients to make informed decisions gives them confidence. When it comes to accessing aged care for a loved one, a clear roadmap means peace of mind.
Acknowledging a need for aged care is often an emotional time. The stress can lead to family conflicts, fuelled by the Three G’s of aged careTM – grief, guilt and greed.
Making incorrect decisions under pressure is time consuming and costly for clients. Professional advice relieves the pressure and helps clients to choose the correct pathway.
Building opportunities
Aged-care advice is about building relationships – not product placement – and the value to clients can be significant.
Whatever business model you choose for your aged care solution, the value for clients is derived from:
- Planning well ahead of time for their aged care needs
- Knowing where to start and what decisions need to be made as well as what it will take to get the care they need
- Navigating through the process of moving into residential care or accessing home care – minimising fees or maximising entitlements can be a bonus outcome
- Finding solutions that work for the family as a whole
- Understanding the choices for structuring finances and estate planning
- Guidance to make informed decisions during difficult times.
The three key questions clients want to address are:
Clients value your professional guidance, objectivity and expertise in deciding on an aged care solution that suits their needs and situation.