Accessing aged care services can be a stressful and difficult time for clients and their families. The rules are complex and there are multiple decisions that often need to be made quickly. Making the wrong one can have significant financial consequences.
As an aged care service provider, you have the opportunity to add value to your clients by supporting them through the process, which may include directing them to a qualified and accredited financial adviser.
Aged Care Steps offers a variety of training and workshops to build the skills and knowledge of staff in the aged care sector regarding aged care rules and fees and the implications for clients. Contact us to find out more.